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  • Disconnected digital experiences disappoint customers when it comes to buying financial products

    Unoptimised online experiences could be costing financial service providers sales opportunities, a new report by leading agile software development specialists, Black Pepper Software, warns.
     
    Original research from the ‘Fit for the Future; Is your finance business agile enough to keep up with the connected consumer?’ report revealed that half (50%) of UK consumers now solely research and buy financial products online and a further 36% like to find out information about financial products and services independently via digital channels.
     
    However, it seems financial service providers’ current online offerings aren’t meeting the needs of connected shoppers, w...  more
  • Polymer notes make UK consumers more confident in cash

    Following the introduction of the latest polymer notes earlier this month, advances in physical currencies have made UK consumers more confident when it comes to cash, research by Glory, a cash technology solutions provider, reveals.
     
    Reportedly, 56% of UK shoppers believe the introduction of new polymer notes and the new £1 coin have made cash more secure. 
     
    This is just one of the findings in the Cash Connections Report, which suggests that, inspite of the growing number of electronic, mobile and contactless payment options available, UK shoppers still value the role of cash in retail environments. 
     
    Original research, which polled 1,500 shoppers...  more
  • PayPoint enhances ePOS offer to C-stores via strategic partnership with Box Technologies

    Today, PayPoint, the UK’s leading retail technology and multichannel payments provider to convenience and independent retailers, has announced a strategic partnership with customer engagement specialists, Box Technologies.
     
    Established in 1996, PayPoint is the UK’s largest technology and payment services provider to C-stores and the independent retail sector, with a market leading network of 29,000 stores.  Offering retail services that combine ePOS with cash, card and contactless payment solutions, PayPoint also integrates utility and household bill payments, lottery and Collect+, which allows customers to collect and return parcels at their local convenience store.
    &...  more
  • UK tourist shopper arrivals set to reach 11% rise in Q1

    UK tourist arrivals set to rise 11% in Q1 of 2017, as the Brexit pound continues to draw international shoppers
  • The Range enhances omnichannel capabilities with PCMS

    The Range has completed the roll out of a new POS system from PCMS, across its entire store estate.
  • eCommerce companies failing to deal with checkout abandonment

    A startling number of eCommerce companies are not facing up to their ‘abandonment issues’.
  • Poundland underpins 99p Stores acquisition with in-store till system from Box Technologies

    More on this story
  • Contactless transactions surge amongst the grey pound

    When it comes to contactless, its biggest group of UK users may surprise you – the over 60s.
  • Robots – the next move in banking innovation?

    The Commonwealth Bank of Australia has made a new hire – but it’s definitely not your most conventional employee.
  • Contactless payments in 2016 already outstrip the whole of 2015

    Contactless payments usage is soaring, with UK consumers making more tap-and-go purchases so far this year than during the whole of 2016.