Today, PayPoint, the UK’s leading retail technology and multichannel payments provider to convenience and independent retailers, has announced a strategic partnership with customer engagement specialists, Box Technologies.
Established in 1996, PayPoint is the UK’s largest technology and payment services provider to C-stores and the independent retail sector, with a market leading network of 29,000 stores. Offering retail services that combine ePOS with cash, card and contactless payment solutions, PayPoint also integrates utility and household bill payments, lottery and Collect+, which allows customers to collect and return parcels at their local convenience store.
The strategic partnership will see Box Technologies provide PayPoint customers with a web catalogue of third party peripheral devices and hardware to support their PayPoint One devices, enabling them to digitalise and streamline their operations, whilst delivering enhanced customer experience in-store.
Among the key products available in the web catalogue from Box Technologies, which will offer PayPoint’s customers a number of exclusive devices at trade prices, is new hardware to support the PayPoint One platform.
Emma Allen, Head of Product at PayPoint, said: “We understand the importance of giving our customers a flexible end-to-end solution that supports their varying business needs. This means being able to offer choice, both in terms of the software applications as part of our PayPoint One solution, and also access to quality hardware at competitive prices. Our strategic partnership with Box Technologies will deliver just this, as well as giving our customers the confidence in the reliability and quality of devices on offer through the web catalogue, which come with warranty as standard.”
Raj Parmar, Marketing Director at Box Technologies, said: “Consumers now expect a fast, convenient and seamless experience wherever they shop – and speed and convenience comes to the fore when they visit a corner shop for a quick purchase or go into a small format store for a top-up shop. This means C-stores and independent retailers need to be confident that their operations are underpinned with the technology to support their customers’ needs and empower staff to realise them, whether this is offering additional services or freeing up store associates’ time so they can focus on customer service delivery.”
The web catalogue will be available to PayPoint retailers from September 2017 will offers an exclusive selection of high quality and durable hardware options from leading providers.